Frequently Asked Questions

Do I need a GP referral?

A GP referral is not necessary. However patients are referred to the Southview Clinic by their GP. We regularly liaise with the patient's GP or Specialist and maintain a strong referral network with local Consultants.

For medical insurance claims a GP referral is often mandatory, so please check with your insurer.

I’m unsure which practitioner I need to see?

When you first contact the clinic either Alex or David will speak to you in person to assess which one of them it is most appropriate to see.

What happens on my first visit?

Physiotherapy/Osteopathy:

A thorough case history is taken relating to the presenting condition, any past medical history and the patient's general health and lifestyle. An overview of general posture and function is carried out before the affected part is examined using appropriate orthopaedic, neurological and range of movement tests.

Once a diagnosis is reached, an explanation of the condition and a treatment plan is discussed with the patient before the first treatment is commenced.

In a minority of cases MRI scans and X Rays are recommended and these are arranged through a local diagnostic centre or through the patient's GP/Consultant.

Acupuncture:

Again a thorough case history is taken as above with very specific questioning relating to the presenting symptoms. Pulse and tongue diagnosis according to the traditional Chinese medical framework are used alongside a western medical evaluation.

Once a diagnosis is reached, an explanation of the condition and a treatment plan is discussed with the patient before the first treatment is commenced.

In a minority of cases more complex medical testing maybe required and these will be arranged through the patient's GP/Specialist.

How long does a treatment last?

The first consultation which includes treatment lasts 1 hour. Subsequent treatments last 45 minutes.

What should I wear?

The practitioner will need to examine the affected part so loose fitting clothes are advised. For a back or shoulder problem you may need to remove your top and for a lower limb problem you may like to bring a pair of shorts to change into.

May I bring a chaperone?

You are welcome to do this. For patients under 18 years this is mandatory.

General Osteopathic Council Chartered Society of Physiotherapy British Acupuncture Council Acupuncture Association of Chartered Physiotherapists Health Care Professions Council Register of Chinese Herbal Medicine Physio First